مطلوب مساعد/ة لمسؤول الرصد والتقييم والمساءلة والتعلم (MEAL Assistant)

INTERSOS is a non-profit humanitarian aid organization that works to bring assistance to people in danger, victims of natural disasters and armed conflicts. Established in 1992 with support from the Italian Federation of Trade Unions, its actions are based on the values of solidarity, justice, human dignity, equal rights and opportunities for all people and respect for diversity and coexistence, paying particular attention to the most vulnerable and the unprotected.

INTERSOS identifies with the core values of CONCORD, the European Confederation of NGOs; it adheres to international codes of conduct for humanitarian organizations and the values and principles expressed within those codes. INTERSOS is recognized by the Italian Ministry for Foreign Affairs, the European Commission and the principal UN agencies; it is privileged to hold an advisory status with the United Nations Economic and Social Council (ECOSOC).

INTERSOS is an independent association which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy coordinates, supports and monitors the planned activities in the countries of intervention carried out by decentralized offices.

Job Title        : MEAL Assistant

Reports to           : MEAL/Reporting Officer

Duty Station       : South Lebanon, Tyre (Sour district) with regular field visits to INTERSOS’s safe spaces in South and Nabatieh districts

Position Type     : Full Time

Job Purpose:

• The Monitoring Evaluation Accountability and Learning (MEAL) Assistant is responsible for implementing MEAL activities, reporting, processing and interpreting qualitative and quantitative data concerning the activities implemented by INTERSOS.

Generic Duties:

1. Maintain accurate database by monitoring and reviewing regular sources of information
2. Support MEAL Officer on updating on a weekly and monthly basis the internal and external databases.
3. Support in digitalizing monitoring and reporting tools and in developing their analysis
4. Deliver trainings to field staff on data processing and on reporting.         
5. Be available to participate in sectorial meetings and training organized by INTERSOS or external stakeholder.
6. Implementation of activities of the MEAL plan in collaboration with the program teams;
7. Providing accurate qualitative and quantitative data collected in the field according to external and internal deadlines.    

Specific Duties:

(It can be adapted to the particularities of the job location and the requirement of the project. This section shall be revised whenever a new employee is hired).

1. Adopt appropriate tools for data collection about protection monitoring system.
2. Support in developing qualitative and quantitative monitoring tools in line with donor’s requests for internal and external use.    
3. To support in conducting all field activities related to MEAL following SoPs and guidelines.
4. To supervise enumerators and follow up on their work achievements as per MEAL officer guidance.
5. Comply with donors’ monitoring requirement adopting ad hoc monitoring tools, systems, and databases (ex. Activity Info, Internal Reporting System (LIPP), Refugee Assistance Information System –RAIS)
6. Be the focal point for collecting and processing data received from field staff ensuring qualitative and quantitative consistency.
7. Support field staff in presenting data processed when needed.
8. Conduct regular monitoring and technical support field visits with program team.
9. Preparing qualitative and quantitative reports analysing and evaluating data received from Enumerators or programme field staff.
10. Prepare ad hoc documentations on implementation and progress of activities against targets
11. Responding to periodic donor and internal requests for additional information on project activities their performance and result as per MEAL Officer or HOB/PM guidance.
12. Handle the Complaint Response Mechanism when requested, including hotline, email and complaint boxes.    
13. Conduct audit on services periodically as requested by MEAL Officer and the HOB/PM
14. Be responsible of      the safe storage and archiving of the databases under her/his responsibility.
15. Support in internal and external monitoring requirements and databases and reporting (ex. Activity Info, RAIS, Dashboards, and the Project Appraisal Tool – PAT) for all projects at the base.
16. Cross check and verify data quality and accurate reporting from the field level focusing on clarity, accuracy, consistency and reliability.
17. Support MEAL Officer on tracking referrals uploaded on different platforms.    
18. To provide draft reports as needed or requested by the MEAL Officer or MEAL Manager/Coordinator.
19. Conduct any other related task requested by the MEAL Officer or by the HOB/PM.  

Education:

• University degree in Business Administration or Business Management, Economics, Information Technology, Statistics, Public Health, or related fields

Competencies: (Knowledge, Skills & Abilities)

Professional Competencies:

• Minimum 2 years of relevant work experience.
• Computer proficiency (Word, Excel – proficient in formulas and charting, outlook).
• Reporting skills.
• Analytical skills
• Kobo/Excel coding
• Good level of numeracy.
• Driving License issued since more than 2 years.

Behavioural competencies:

• High level of confidentiality and respect of data protection protocols.
• Attention to details.
• Teamwork
• Communication Skills
• Planning and Organizing
• Flexibility and adaptability
• Initiative
• Analytical thinking; Problem solving and decision making.
• Humanitarian motivation and commitment to INTERSOS values
• Respect of Intersos policies and procedures

Languages:

• Fluency in Arabic & English.